What to do if stolen or lost a passport abroad?

Losing a passport abroad is a very unpleasant situation. In any case, you have already hit at least 1000 euros, exhale and reconcile, try to calm down. In the next 3-4 days, you definitely will not fly home. Let's think what to do next?

How long will it take to return home? How to fly home? What to do step by step? How to avoid this in the future? - the answers to all these questions in our instructions.

In this example, we will lose a passport and make new documents in the city of Rome, the capital of Italy, but the sequence of actions is almost the same for any country.

What to do?

1. If you find a loss, it doesn’t matter if you stole your passport or you yourself lost it, first of all we go to the police or to the carabinieri and ask for a document confirming the loss of a foreign passport (denuncia di furto / smarrimento del passaporto) - border guards at the Fiumicino airport will require it;
2. If we are not in Rome, then we take tickets for the next train or bus;
3. We take 2 photos of 3.5x4.5 cm, there is a photo machine at the Termini station (Roma Termini), costs 5 euros;
4. Russians, if your internal passport is lost, then urgently we are looking for 2 Russian citizens who are in Rome who have it - they will have to come to the consulate with you;
5. We go to the embassy of your country to write an application for a certificate of return. Procedures and terms depend on citizenship - usually from 24 hours to a week;
6. If less than 2 days are left before departure, change or buy new air tickets for a direct flight (non-stop) to your homeland;
7. We take away the testimony and fly to our homeland.

To citizens of the Russian Federation

The consulate of the Russian Federation in Rome or Milan is responsible for the procedure for issuing the "Certificate of Return to Russia".

• Official site: rusconsroma.mid.ru - in Rome, milan.mid.ru - in Milan
• Address: Via Nomentana 116, Rome
• Time of receipt: only weekdays from 8:00 to 11:30.
• Phone: +39 (06) 442 35 625 (on weekdays from 08.00 to 12.00). From 19-00 to 08-00, you can contact the telephone numbers of the Embassy +39 (06) 494 16 80; +39 (06) 494 16 81; +39 (06) 494 16 49

For Russian citizens over 18 years of age, it is necessary:

1. statement;
2. one of the following documents: valid domestic Russian passport or written statements of two Russian citizensin which they confirm the identity and Russian citizenship of the applicant (The indicated Russian citizens must personally appear at the consular department of the Russian Embassy in Italy and have valid Russian passports with them);
3. 2 photographs measuring 3.5x4.5 cm (color or black and white). Photos should be taken on a light monophonic background with a clear image of the face strictly full face. For citizens who constantly wear glasses, photographing with glasses without tinted glasses is mandatory.

Important: The “certificate” is issued for the period required for departure, but no more than 15 days, it does not replace the passport and is intended solely for returning to Russia (it is not valid for leaving Russia). I am glad that the certificate is issued free of charge, but if you do not find 2 citizens ready to sign up for you, then prepare 120 euros and sign up to check for Russian citizenship on the site roma.kdmid.ru

On the territory of Russia, the “Certificate” with the stamp of the border checkpoint certifies the identity of its owner within 10 days from the moment of crossing the border.

Upon arrival at the place of residence in Russia, the “Certificate” must be handed over to the authority issuing the lost or expired passport within 3 days.

Ukrainian citizens

Citizens of Ukraine can apply for a certificate of return (dedicated individuals to turn to Ukraine) at the consulate in Milan, Rome or Naples. The cost of the service, according to the tariffs, is 28 euros.

• Official site: italy.mfa.gov.ua
• Working hours: weekdays, in Rome from 09:00 to 12:30, in Milan from 09:00 to 13:00, in Naples from 09: 15-13: 00.
• Address in Rome: Via Monte Pramaggiore, 13 00141 Roma

To obtain a certificate, the applicant submits the following documents:

1. Denuncia di furto / Smarrimento del passaporto issued by the police or the carabinieri confirming the fact of the applicant's appeal regarding the loss of a travel document;
2. Application form for an established sample (application form, an example of filling);
3. Two color photographs measuring 3.5 x 4.5 cm;
4. Documents to identify the applicant, establish his place of residence in Ukraine and confirm his citizenship of Ukraine;

If the applicant does not have documents proving his identity and confirming belonging to the citizenship of Ukraine, the diplomatic mission or consular post sends a request to the internal affairs bodies at the place of registration of the applicant in Ukraine in order to confirm his citizenship and identify him by photo.

More information is in this section.

To citizens of the Republic of Belarus

The procedure for issuing a certificate of return is handled by the consulate of the Republic of Belarus in Rome. Consular fee - 20 euros. The deadline for issuing a return certificate is up to 1 month from the date of application, but if you have a photocopy of your passport, the procedure usually takes up to 24 hours.

• Official site: italy.mfa.gov.by
• Address: Via delle Alpi Apuane 16, Roma
• Business hours: Monday, Wednesday from 9.00 to 13.00, from 14.00 to 17.00. Friday from 9.00 to 13.00.
• Phone: +39 (06) 820 81 430 (appointment, reference)
• Providing background information by phone: Monday-Friday from 09.00 to 13.00, from 14.00 to 17.00.
• Important: The Consulate General of the Republic of Belarus in Milan does not work with citizens.

For a return certificate a citizen of the Republic of Belarus who has reached the age of 14, The following documents must be submitted:

1. application for a certificate;
2. two color photographs of the applicant, corresponding to his age, measuring 40x50 mm (one sheet);
3. a document issued by the competent authority of a foreign state confirming the applicant’s appeal regarding the loss (theft) of a passport of a citizen of the Republic of Belarus or a travel document of the Republic of Belarus and its copy (statement to the police);

Certificate of Return:

• it is valid for no more than 6 months and is intended only for returning to the Republic of Belarus by direct flight - only the carrier belavia.by carries out such flights from Rome;
• It is issued for a single entry into the Republic of Belarus and cannot be used for departure from the Republic of Belarus (a passport must be issued in Belarus for departure);
• does not give the right to reside in the territory of the Italian Republic.

Upon arrival in the Republic of Belarus, the holder of the certificate of return must in a month to hand it over to the citizenship and migration unit home affairs authority

Citizens of the Republic of Kazakhstan

• Address: via Cassia 471, 00189 - Roma, Italy.
• Phone: +39 06 36 30 84 76; Fax: +39 06 36 29 26 12
• Working hours: monday, tuesday, thursday, friday from 15:00 to 16:00. Wednesday is an unacceptable day. Reception of citizens is carried out without an appointment only during business hours.
• Official site: mfa.gov.kz/ru/roma

A copy of a passport or an identity card of a citizen of the Republic of Kazakhstan will help you, in case of possible theft or loss of these documents, get at the Consulate of the Republic of Kazakhstan "Certificate of Return to the Republic of Kazakhstan". If you don’t have any documents or copies of them (in case of theft or loss), then you have to go through the procedure of identification of your person in the consulate of the Republic of Kazakhstan in order to issue the specified Certificate.

The cost of the certificate of return to Kazakhstan, according to the price list, is 10 euros. We advise you to pay in advance and take with you a receipt on the payment of the consular fee in the amount of 10 euros to the account of the Consular Section in INTESA SANPAOLO bank: IT44Y0306905141100000006956. The nearest branch from the Embassy of the Republic of Kazakhstan in the Italian Republic INTESA SANPAOLO bank is located at via Cassia 913, Roma and is open on weekdays from 08:30 to 13:30, 14: 45-16: 15.

How to avoid trouble

Several times a week they write to us on social networks that they lost their passport and were in trouble in Naples, Rome, Milan and other cities. I hope you read this article before the trip and will learn from the mistakes of others, so we remember and abide by the following rules:

1. Never abroad, especially in Italy, do not carry documents with you! Leave your passport at the hotel, that's why there are safes in the rooms. For walks in the city and all possible occasions, a photocopy is enough for you. More advanced travelers can take photographs of documents and save them on the phone. For 7 years in my life in Rome, the original passport was never useful to me when walking around the city.
2. When walking around Naples, documents, gold watches, jewelry ALWAYS leave in the hotel safe. Keep iPhones in your pockets. The more modest you are dressed, the more chances you have.
3. On your first visit to the city, order at least one sightseeing tour with a local resident - this will help you navigate and spend the remaining days on your own most efficiently and safely.
4. Get ready for a trip to Italy, study the guide to rest.

Watch the video: What to Do If You Lose Your Passport While Traveling? How to Get an Emergency Passport (November 2024).